Get Tech Help

Personalized 1:1 Tech Training Sessions Available

We offer personalized 45-minute tech training appointments tailored to your needs. To schedule your session, please call the Tech Desk at (847) 448-8635.

Our expert tech trainers are available to assist you with a wide range of topics, including:

  • Computer basics
  • Email management
  • Google apps
  • Device troubleshooting
  • Microsoft Office
  • Tablets and smartphones

Let us help you improve your tech skills with personalized guidance. If you are in need of help with your Hoopla, Libby or Kanopy app, call 847-448-8620/8630 for help.


Wi-Fi Hotspots

Evanston residents age 16 or older who are cardholders of the Evanston Public Library can "Borrow the Internet" through a Wi-Fi Hotspot lending program. Wi-Fi Hotspots are small, portable devices that let patrons bring free internet service into their homes or wherever service is desired, for up to four weeks at a time.

Here's how it works:

  • Place a hold on a Wi-Fi Hotspot through the EPL catalog.
  • You must provide a valid photo ID: driver's license, state ID or High School ID.
  • You can borrow one device per library card.
  • Keep your device for up to four weeks. It is non-renewable, but you can place another hold after you return it.
  • Wi-Fi Hotspots can be picked up and returned to the Main (Downtown) Library and the Robert Crown Branch Library.
  • $75 replacement fee for a lost device.

For more information about this internet lending program, please call 847-448-8620.


Help with Apps

Are you having issues with your library apps? If you are in need of help with your Hoopla, Libby or Kanopy app, call 847-448-8620/8630 for assistance.

 

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