Get Tech Help

Personalized 1:1 Tech Training Sessions Available

We offer personalized 45-minute tech training appointments tailored to your needs. To schedule your session, please call the Tech Desk at (847) 448-8635.

Our expert tech trainers are available to assist you with a wide range of topics, including:

  • Computer basics
  • Email management
  • Google apps
  • Device troubleshooting
  • Microsoft Office
  • Tablets and smartphones

Let us help you improve your tech skills with personalized guidance. If you are in need of help with your Hoopla, Libby or Kanopy app, call 847-448-8620/8630 for help.


Wi-Fi Hotspots

Evanston residents age 16 or older who are cardholders of the Evanston Public Library can "Borrow the Internet" through a Wi-Fi Hotspot lending program. Wi-Fi Hotspots are small, portable devices that let patrons bring free internet service into their homes or wherever service is desired, for up to four weeks at a time.

Here's how it works:

  • Place a hold on a Wi-Fi Hotspot through the EPL catalog.
  • You must provide a valid photo ID: driver's license, state ID or High School ID.
  • You can borrow one device per library card.
  • Keep your device for up to four weeks. It is non-renewable, but you can place another hold after you return it.
  • Wi-Fi Hotspots can be picked up and returned to the Main (Downtown) Library and the Robert Crown Branch Library.
  • $75 replacement fee for a lost device.

For more information about this internet lending program, please call 847-448-8620.


Tech Classes

If you, like many, struggle with your devices and basic computer use, we can help! We offer recurring tech tutorials that offer solutioins to tech problems. Search our event calendar for Tech Tutorials for more information.


Help with Apps

Are you having issues with your library apps? If you are in need of help with your Hoopla, Libby or Kanopy app, call 847-448-8620/8630 for assistance.

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