OBJECTIVE:
Position EPL as a leader in community engagement by providing equitable access to information, resources, and programming. Prioritize historically marginalized communities, fostering belonging and empowering all residents to connect, learn, and thrive.
Year 1 (2025) Goals and Performance Indicators:
Technology and Accessibility Improvements:
Upgrade the library's website and mobile app to improve navigation, accessibility, and user experience, positioning EPL as a technology leader in the community.
- Indicator: Complete website and app upgrades by Q1 2025, with a user satisfaction survey showing an 80% approval rate post-launch.
Broaden Marketing and Outreach:
Expand the library's marketing efforts to enhance public awareness of available resources and services, particularly those supporting DEIB initiatives.
- Indicator: Develop a comprehensive marketing plan by Q1 2025, with a 25% increase in program participation from targeted demographics by Q4 2025.
Year 2 (2026) Goals and Performance Indicators:
Introduction of Cutting-Edge Technology Programs:
Develop workshops to introduce the community to emerging technologies, such as Artificial Intelligence (AI), Virtual Reality (VR), coding, and digital media creation.
- Indicator: Launch at least five technology-focused community workshops by Q4 2026, positioning EPL as a hub for digital innovation.
Expand Community-Led Programming:
Establish a model for community members to design and lead library programs, fostering deeper engagement and promoting diverse voices in EPL's programming.
- Indicator: Launch at least five community-led programs by Q3 2026, with participant feedback showing a 75% satisfaction rate, ensuring representation from historically marginalized communities.
Year 3 (2027) Goals and Performance Indicators
Evaluate and Strengthen Outreach and Engagement Initiatives:
Conduct a comprehensive evaluation of all outreach and engagement efforts over the past three years to assess their impact and ensure alignment with EPL's DEIB goals. Use findings to refine future engagement strategies and outreach efforts.
- Indicator: Complete the evaluation by Q2 2027 and implement updated strategies by Q4 2027 to increase community participation and satisfaction.
